A ransomware attack on a Florida technology company has taken down systems used by several local governments to process payments.
BridgePay Network Solutions initially warned customers on Friday that it was dealing with system-wide outages and later said that it was working with the FBI and U.S. Secret Service forensic team to resolve a ransomware attack.
The company does not have an estimated timeframe for when its systems will be restored. It does not believe that payment card data was stolen during the attack.
BridgePay Network Solutions provides a transaction gateway for all types of point of sale solutions. It works with dozens of local governments and small businesses, processing 40 million transactions each month.
The City of Palm Bay, Florida published its own statement warning residents that because BridgePay is its credit card processing vendor, the outages made their online billing payment portal unavailable.
They urged residents to make payments in cash or through check or credit card payments in person. The Palm Bay online portal can still accept checks as well.
The Texas city of Frisco released a similar statement that their utility water payments portal was also down because of the ransomware attack on BridgePay. Payments can be made in person at the Frisco city hall. Several other private businesses reported being impacted by the BridgePay incident.
“We do not believe there is a threat or vulnerability for our integrators at this time,” BridgePay said in a statement on Friday evening.
Statements on Saturday and Sunday reiterated that the investigation and restoration efforts are continuing.
No ransomware gang has taken credit for the attack as of Monday and BridgePay did not respond to requests for comment about the incident.
The ransomware attack resembles several others involving widely used payment software. In 2023, payment processing giant NCR disclosed a ransomware attack that caused an outage on its point of sale technology used widely by restaurants.
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Jonathan Greig
is a Breaking News Reporter at Recorded Future News. Jonathan has worked across the globe as a journalist since 2014. Before moving back to New York City, he worked for news outlets in South Africa, Jordan and Cambodia. He previously covered cybersecurity at ZDNet and TechRepublic.
